ISO 9001 maintained at recertification
Our quality management system has again been approved to ISO 9001, which we have been certified to since 2015.
The certification confirms that our processes for measurement, documentation, traceability and continuous improvement meet the standard.
Recertification is carried out as a review of the entire quality management system, covering management review, deviation handling and documentation on specific orders.
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ISO 9001 recertification confirms systematic quality work
Our quality management system has been recertified to ISO 9001, confirming that the procedures and processes we work by on a daily basis meet the standard's requirements for systematic quality management. The recertification is the result of ongoing work in which procedures and documentation are continuously adjusted as production and customer requirements evolve.
The process leading up to recertification has included a thorough review of our internal procedures, from receipt of raw material to the finished delivery, as well as an assessment of how deviations are identified, handled and prevented going forward. The review has confirmed that our systematic approach supports the quality customers expect of us.
We view the recertification as confirmation of a culture that is already embedded in the organisation, rather than as a goal in itself. Quality work is an ongoing process involving employees across production, the technical department and administration, and the recertification marks a natural milestone in that work, not a conclusion.
Preparations for the recertification
Preparations for the recertification took place over a period during which we reviewed our procedures for internal audits, deviation handling and document control to ensure they continue to match the way we actually work in production. The purpose has been to ensure consistency between what is described and what actually happens on the shop floor.
Employees across departments took part in the preparations, both through internal audits and through concrete input on how procedures can be adjusted to be more practical to follow day to day without compromising documentation requirements. This broad involvement has been essential to ensuring the quality system is experienced as a tool rather than an administrative burden.
We also used the preparations to review how our system supports the specific requirements that customers within defence, medical technology and aerospace place on traceability and documentation, so that these requirements are integrated naturally into general procedures instead of being treated as special cases.
Significance for customers and partners
For customers, the recertification means continued confirmation that our quality management system meets the requirements that often form a prerequisite in purchasing agreements and supplier approvals, particularly within industries with strict documentation and traceability requirements. The certificate is publicly available to customers who wish to confirm it as part of their own supplier assessment.
We keep track of the documentation requirements our customers place on an ongoing basis, and adapt our procedures to match the customer's own incoming inspection without unnecessary duplication of work. The recertification confirms that this approach works, and that our system is robust enough to accommodate different customers' requirements simultaneously.
Customers with questions about how our quality system supports their specific documentation requirements are welcome to contact us for a concrete review. We are happy to review a customer's existing requirements before describing how our procedures match them in practice.
Internal audits and continuous improvement
Internal audits are carried out according to fixed schedules and form a central part of how we keep the quality system alive between external recertifications. Audit results are used systematically to identify patterns in deviations, so the same error does not recur in a later order or with a different employee.
We work with an approach in which deviations are not viewed as a problem to be hidden, but as a source of learning to be used actively to improve processes. This approach requires an open culture in which employees can safely report deviations without it being perceived as an individual mistake rather than an opportunity to improve the system.
Continuous improvement is a fixed item on our internal quality meetings, where concrete suggestions from production, the technical department and administration are discussed and assessed for whether they can be introduced broadly across the organisation. Many of the improvements with the greatest effect arise precisely where the daily work is carried out.
The quality system in daily production
The quality system is designed so that documentation follows the component naturally throughout the entire production process, from receipt of raw material and drawing to the finished delivery with accompanying measurement report. Each step of the process has defined control points that ensure deviations are detected as early as possible, rather than only at final inspection.
Measuring equipment and methods are maintained and calibrated according to fixed schedules, so that documentation of tolerances and material properties can be trusted against both internal and external requirements. This applies to both standard components and components with strict requirements for surface treatment or mechanical properties.
We place great emphasis on the quality system being experienced as an integrated part of the daily workflow rather than a parallel system employees must deal with alongside their actual tasks. This approach makes the system more robust, since it is carried by the whole organisation rather than solely by a quality department.
Focus on quality going forward
The recertification does not mark the end of our quality work but a natural starting point for the next period, during which procedures and documentation will continue to be adjusted as production and customer needs evolve. We expect documentation and traceability requirements to continue tightening across several of the industries we supply, and we are continuously preparing for that development.
We will continue to involve employees broadly in quality work, both through internal audits and through daily attention to processes and documentation, because quality is ultimately created where the work is performed, not solely through overarching procedures. This approach has proven to deliver more robust and consistent quality across shifts and departments.
Customers and partners who wish for a closer review of our quality management system or a copy of the current certificate are welcome to get in touch. We proactively inform existing customers if changes to the system may affect their ongoing orders.
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